Built so good installers never lose customers to a phone that rang out.
The switch to clean energy doesn't happen all at once. It happens one home at a time. Relance exists so the quality of your work, not the timing of a phone call, decides who gets the job.
Why this industry, and not another one
As far as I can remember, I've always held a strong connection to nature. When I was younger I'd get upset in class hearing what pollution was doing to our planet. I'd ask myself why nobody seemed to be doing anything about damage everyone agreed was irreversible. That was my own ignorance. I assumed there was nothing I could do.
That changed when I understood where the bottleneck actually sits. The world doesn't lack people who want renewable, cost-efficient energy running their homes. It lacks installers with a spare hand to answer them. Every unanswered call is a home putting out more carbon than it needs to.
It almost seems contradictory to use AI for this, because running these models isn't free, environmentally speaking. I can't pretend otherwise. But the choice is between an AI conversation and no conversation, which is what most of these enquiries are met with. And that could be the difference between a home becoming renewable or not.
Relance can't fix the climate by itself. No software can. It takes installers who can do the work, and a way for that work to find them. The second part is mine.
Junior Lienu, founder
What we do
Relance is an AI office manager for UK renewables installers: heat pump and boiler firms, solar and battery firms. Trades where a single enquiry is worth thousands, and where the people who do the work are the people who answer the phone. The moment a call goes unanswered it texts the customer back in seconds, holds a real conversation, works out what predicts a sale, and books the survey into your diary. Then it keeps the survey, chases the quote, asks for the review, works your old leads, and tells you every Monday what it earned. It never puts a price on a job nobody's seen.
What you can hold us to
It never puts a price on a job nobody's seen.
A real price needs a survey, and it says so. The only figures it ever gives are ones you set yourself, such as a survey fee or a call-out charge.
It never invents a time.
Every slot it offers came from your diary a second earlier. If your diary's full, it says someone will confirm a time, and fetches you.
It never guesses at grants.
If a homeowner raises funding, the answer is that your surveyor will confirm what applies to their property. Being confidently wrong about someone's money is how trust ends.
It never pesters.
One nudge if someone goes quiet. Four chases on a quote, then it stops. Nobody who's said no, complained or asked to be left alone hears from it again.
It never handles what it can't answer honestly.
Emergencies, complaints, anything technical, anything about price: handed to you, flagged, within seconds. It'd rather fetch you than guess.
You're always in charge.
Pick up the phone or open the chat and it steps back. Every message it sent is marked in your inbox, so you always know which words were its.