What's included
Everything. Nothing extra.
One flat monthly price for the whole team, and the build done for you before you go live. We go through the number together on a fifteen minute call.
- Every missed enquiry answered in about eight seconds: calls, texts, Instagram and Facebook, in your voice.
- Qualified, then booked into real slots in your real diary, at the right location.
- Consultations kept: confirmation, reminder, and a rebook if they don't turn up.
- Every treatment plan chased four times over three weeks, in your voice.
- Reviews, referrals and the next session asked for at the right moment.
- Your old enquiries and past clients worked, a few a day: plans that went quiet, courses that are due, anything else you offer.
- The Monday number, one text a week with what it earned and what's leaking.
- Setup done for you. Your existing number, your existing diary. No long-term commitment.
What happens after you say yes.
Your part is about an hour across two calls and one screen share. Ours is the build.
- Day 0Fifteen minutes on a call. Your numbers, the price, an honest answer on whether it's worth doing.
- Day 1Half an hour where we take your clinic apart: treatments, locations, hours, what needs a practitioner's call back, your diary rules, your voice.
- Days 2 to 5We build it. Your line forwarded, your Instagram and Facebook connected on a screen share with you, your diary synced, the voice tuned. The system has been tested against 2,780 clinic messages, and it's rehearsed on your own account twice before it's switched on.
- Week 1Live. We read every conversation and fix anything that doesn't sound like you while it's still week one.
- MondayYour first Monday number. From then on, every week.
Frequently asked questions
- Do my clients know it's AI?
- Lance speaks as your business and never announces itself. If someone asks outright whether they're talking to a person, it doesn't lie, it hands them to you. In practice the question almost never comes up, because it reads like your receptionist texting back.
- Will it talk about prescription treatments?
- No. Promoting a prescription-only medicine to the public isn't allowed in the UK, and the brand names are the thing to avoid. Lance never names one, never prices one and never recommends one. If a client names one first, it doesn't repeat it back. It says the practitioner will talk through what suits them at consultation, and offers to book it.
- What if someone asks whether a treatment is safe for them?
- It doesn't answer, because it doesn't know and guessing could hurt someone. Pregnancy, medication, a pacemaker, surgery last year: every one of those becomes a consultation with your practitioner, which is both the honest answer and the one that fills your diary.
- What about someone worried after a treatment?
- That never goes in the diary and never gets reassurance from software. Lance acknowledges it properly, tells them a qualified practitioner will call them back, and puts it straight in front of you with what they actually said.
- Does it quote prices?
- No. In this trade a price doesn't exist until somebody has seen the face in front of them. It says exactly that and books the consultation. Once your treatment plan is out it chases it, and the moment price comes up it brings you in.
- I work from more than one place. Does that work?
- Yes. It asks which location suits them before it offers a time, and only offers slots from the diaries you've connected. For a location it can't book directly it says the team will confirm the time, and hands the conversation to you rather than inventing a slot.
- What do I have to do?
- About an hour across two calls and a screen share to connect your number, your Instagram and Facebook, and your diary. We do the rest. After that, keep some consultation slots open each week and read the Monday text.
- Am I tied in?
- No. There's no long-term commitment. We'd rather earn the month than lock you in.
Stop paying for enquiries you don't answer.
Fifteen minutes, and you'll know by the end whether it's worth doing. Or ring 07886 071298, let it ring out, and watch the reply land.